Quality reliable service plus honest and experienced mechanics equals satisfied customers.
That formula has not changed in 27 years for the staff of Gott’s Auto Service, located at 5709 Maybee Road since 1980.
‘The bitterness of poor quality lingers long after the sweetness of low prices and cheap service is forgotten,? said Robert Gott Sr.
Gott said his shop’s high standards in repair have been vital to its success in the Clarkston community.
‘We guarantee our work with a minimum amount of comebacks,? Gott said.
The certified mechanics of Gott’s Auto Service live by this mantra, displayed in Gott’s office, and he practices what he preaches.
Customers can rest assured their experience at Gott’s Auto will be what you would expect from a community auto service. They will receive reliable service, honest work and personnel attention from friendly mechanics when they bring their car in for service.
‘Personal service is very important to customers,? Gott said. ‘If there’s a problem, they can talk to me directly. That way customers can be confident the problem is diagnosed correctly and the job gets done right the first time.?
Gott said it is important for him and his staff to stay current on the status of vehicles in the shop for repair. On a typical day he will receive constant updates from his mechanics on all jobs underway.
‘That way I can personally convey an update to my customer,? Gott said. ‘People need their cars and want straight answers.?
Besides overseeing his business, Gott has been involved with the community for the past 13 years as a member of the Clarkston Rotary Club. Gott takes great pride in participating with the organization.
‘The Rotary is a service organization that raises money to help scholarship programs in the Clarkston area,? Gott said. ‘Being a Rotarian shows that you put service above self.?
Gott’s interest in auto mechanics surfaced in high school. Following graduation, Gott worked at a car repair shop in Detroit. When its owner retired a few years later, Gott took over the business. In 1963, Gott’s Auto Service was born.
Gott’s celebrated its 25th anniversary in Clarkston last year. The occasion was simple because the staff plans to offer continued quality service.
Family owned and operated, the business includes Robert’s sons, Bob and Kevin, and daughter Lisa Morgan.
Vinnie Ventimiglia, Brian McClure and Rick Verscheure round out the mechanical team.
‘We can do most all mechanical repairs,? Gott said. ‘We do work on domestics as well as some foreign cars. We do everything pretty much bumper to bumper in the shop here.?
Gott’s Auto Service is located at 5709 Maybee Road. Hours are 8:30 a.m. to 6 p.m. Monday through Friday. Call 248-623-0119 or visit www.gottsauto.com for more information. A towing service is also available.