Under a new owner since the beginning of this year, Poolmart and Spas is continuing the tradition of great customer service and a reputation for selling fun to families across the area.
Jim Bishop also continued a personal tradition by purchasing the business in the beginning of the year. He has been a part of the pool and spa industry for 30 years.
“I’ve been in this industry all my life,” Bishop said. “I grew up in the pool business, worked in other areas of this business and then decided to get back into retail.”
According to Bishop, he loves being in the business of “selling fun.”
“We sell backyard fun and family time together,” he said. “I think society today has been losing sight of that family time and we hope to bring that back with our products.”
Poolmart and Spas, which began in 1980, sells above-ground swimming pools, hot tubs, chemicals and accessories.
In addition to their retail products, the staff at Poolmart and Spas prides themselves on their water analysis lab and diagnostic center.
“We are known for being able to analyze water and then determine what the customer needs to resolve their problem,” said Bishop. “We are water-care professionals. We have years of experience in that.”
Poolmart and Spas also offers everything for maintenance for above-ground and in-ground pools and spas.
“We carry chemicals, lounges, the new Crocs shoes and all kinds of toys and games,” Bishop said.
Currently, the staff is readying themselves for their busy season.
“We’re getting everything in place for our season which starts around April,” he said. “We’ll also have our annual pool school on May 2nd .”
The pool school, done in cooperation with the 27th annual sale, is held each year to advise customers how to care for their pool or hot tub, said Bishop. The business usually attracts around 70 people to the event.
Also going on now is our March Madness Sale, said Bishop.
“We are promoting all of our in-stock hot tubs and swimming pools for the up-coming season,” he said.
With everything the staff is working on currently, Bishop said the main focus had been and will continue to be customer service.
“We’re in the business of taking care of our customers,” he said. “We want to continue to grow the business with the help of our current customers and through referrals.”
Poolmart and Spas is also currently working on a referral rewards program.
For more information about Poolmart and Spas, visit 5738 S. Main St., call 248-625-0729, or go to www.poolmartspas.com.